Privacy Policy
We (also referred to as 'we', 'us' or 'our') are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to explain how we collect and store the information you provide via the Gaingate website (the 'Website').
We uphold the following principles:
To be transparent about how we collect and process your personal information:
We want you to be able to make informed decisions about the use and processing of your Personal Data. That is why we created this website. To achieve this, we use a range of methods and procedures to provide relevant information about how Personal Data is used. If we believe you need specific details, we will share them at the appropriate time. We are happy to answer any questions and provide any clarifications permitted by law. You can contact us via email at: info@westwood-bitnova.com.com
Personal Data will be used solely for the purposes set out in this Policy.
Personal Data may be processed by us for various purposes, including to provide the website to you, connect you with third-party trading platforms (the 'Services'), improve the site, protect our rights and interests, maintain and deliver the Services, comply with legal and regulatory obligations, and carry out administrative and business activities to support the provision and use of the Services. Personal Data may also be processed to better understand your preferences and needs.
Use essential tools to safeguard your Personal Data rights:
We want you to be able to make informed choices about the use and processing of Personal Data. That is why we created this website. To achieve this, we apply a range of methods and procedures to provide you with clear, relevant information about how Personal Data is used. If we consider that you require more specific details, we will provide that information to you at the appropriate date and time. We are happy to answer any questions you may have and will provide any clarifications you need, subject to any limitations imposed by law. You can reach us via email at the address below: info@westwood-bitnova.com.com
Protect Your Personal Data:
While we cannot guarantee the absolute security of your Personal Data, we remain committed to continually applying a range of measures and safeguards to protect it. Our Privacy and Security Policy is comprehensive.
1. The Scope?
This Policy describes the types of Personal Data the Company collects about natural persons, and how we process it, share it with third parties, secure it, and related matters. This Policy concerns information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through a combination of additional information we hold or can access. This Policy defines ‘processing’ as any operation that involves the use or collection of Personal Data, including the management, structuring, and storage of Personal Data. Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly seek or collect information from persons under 18, nor do we knowingly allow such persons to use our services. If we become aware of information relating to children, we will delete it as quickly as we reasonably can.
2. What Personal Data Do We Hold About You?
When you use our services or channels, or visit our website, we collect Personal Data. At times, we may ask you to provide Personal Data. We also collect Personal Data by analysing how our Services and service channels are used, or by receiving information about you from our third-party partners.
3. You are not required to disclose personal information to the company; however, there are consequences.
You are not required to provide Us with any Personal Data. However, in some situations, if you choose not to do so, it may prevent Us from delivering the Services or may limit users’ ability to access the Website.
4. What types of Personal Data do we collect? When you visit our website, we will collect the following personal information:
This includes details of your online activity log and traffic data (such as your IP address, the date and time of access, and related connection metadata), the language you used, software crash logs, the browser type, and information about the device you used. The information we collect here is not personal information and cannot be used to identify you. Personal Data We receive from you: any personal data you choose to provide to Us, at your discretion, when you connect with a third-party online trading platform through Us. Personal information you provide directly to third-party platforms to facilitate trading may include your full name, residential address, phone number, and email address.
5. The Legal Basis and Reasons for the Processing of Personal Data
The Company processes your Personal Data for the purposes set out in this section, in accordance with the applicable legal basis.
Without a valid legal basis, the Company cannot use Personal Data about you. The legal grounds that permit the Company to process your Personal Data are:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information via the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or to defend legal claims.
- Processing must comply with legal obligations.
Contact us via email for more details about the processing we conduct to protect legitimate interests.
Below is a list of purposes and legal bases for which we may use your Personal Data.
1. To share your personal information with third parties at your request to access digital trading.
If requested, we may collect Personal Data from you to forward to third-party companies
You have consented to the processing of your Personal Data for one or more purposes.
2. To address your requests, enquiries, or concerns
We use Personal Data to help us respond to any enquiries you may have about the Services.
Processing is necessary to pursue the Company's legitimate interests or those of a third party.
3. To comply with legal, administrative, or judicial obligations, Personal Data is processed to meet legal requirements.
To comply with our legal obligations, processing is required by law.
4. To improve Our Services
We may use Personal Data to improve Our Services. This includes, among other things, crash and malfunction reports we collect in connection with the Services.
Processing is necessary for the legitimate interests of the Company or those of a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary to pursue the legitimate interests of the Company or those of a third party.
6. To carry out and manage activities in accordance with the requirements of Our Services
These activities include back-office functions, business development, strategic decision-making, oversight mechanisms, and more.
Processing is necessary for the purposes of the Company’s legitimate interests or those of a third party.
7. To conduct analysis, including statistical analysis
To inform decisions on a range of issues, we employ various analytical techniques (including statistical methods).
Processing is necessary for the purposes of the Company’s legitimate interests or those of a third party.
8. To protect our assets, rights, and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
We may process Personal Data to safeguard our rights, interests, and assets, and those of third parties, in compliance with any applicable laws, regulations, or agreements, and any conditions, terms, or policies.
Processing is necessary for the purposes of the Company’s legitimate interests or those of a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party providers that deliver services to us, such as hosting and storage, IP address services, and user experience analytics.
You may also ask us to provide certain Personal Data about you to third-party trading platforms. In these cases, we will supply the Personal Data you provide to Us to those third-party platforms. Their use of your Personal Data is governed by their privacy policies, and your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This enables the Company to access the resources needed to enhance and improve the products and services it offers its customers.
Where necessary to protect the rights or property of third parties, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share your Personal Data with potential investors or buyers, or with lenders to the Company or any other company in the corporate group, if a related transaction occurs (including the transfer or sale of assets of the Company or any other group company), or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other business in the group.
ONLINE TRACKING NOTICE
We may use third-party services, such as advertising providers and analytics companies. These partners may also use cookies and other technologies.
Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and customise products and services you may like. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the website recognise you as a returning user and make it easier for you to return to the site.
7. Cookies and third-party services
We may use them according to their intended purpose:
Cookies are strictly necessary
Cookies are strictly necessaryThese cookies are essential for accessing the features you’ve requested and for navigating our website. We use them to deliver the information, products and services you’ve asked us for.
They enable your device to download and stream data, allowing you to move around the website, use its features, and return to pages you’ve previously visited.
Cookies collect personal data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted when you close your web browser (session cookies).
Functionality Cookies
ScopeCookies allow us to recognise you each time you visit our site and also save your preferences and settings.
Additional informationThey persist until their expiry date and remain stored even after the browser is closed.
Cookies for performance
ScopeCookies are used to collect statistical data on the site's performance and to help improve it. They also allow us to analyse activity on our website.
Additional informationCookies store anonymous data that is not linked to any identifiable or identified natural person. You can remove them when you close your browser. Some cookies remain valid indefinitely.
Cookies are blocked or have been removed
To block or remove cookies, you will need to adjust your browser settings. The links below provide instructions for several of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
ONLINE TRACKING NOTICE This service does not currently respond to Do Not Track signals.
8. Retention of personal data about You
The Company will retain your Personal Data for as long as necessary to fulfil the purposes of processing described in this Policy, or for longer periods as permitted by law, regulation, policy, or applicable orders. We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for a further 12 months.
We regularly review the Personal Data we hold to confirm whether it remains necessary.
9. Transfers of personal information to a third country or an international organisation
Your personal information may be transferred to other countries (i.e. to a third country other than the one in which you reside) or to international organisations or jurisdictions. Company takes all necessary steps to safeguard the Personal Data you provide and to ensure individuals can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined offers an adequate level of protection for Personal Data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
- The transfer is undertaken pursuant to a legally binding and enforceable agreement between public authorities or entities, in accordance with Article 46(2)(a).
- The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
10. Personal Data Security
We have implemented appropriate organisational and technical measures to safeguard Personal Data. This includes preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee or warrant that the security of your Personal Data will be maintained without error. Nor can we be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any disclosure caused by transmission errors, unauthorised third-party access, or other events beyond our control.
In the event of legal requirements or other obligations beyond our control, we may be required to provide your Personal Data to third parties, such as public authorities. We cannot control the level of protection applied to your Personal Data by third parties in these situations.
Personal Data cannot be transmitted over the web with complete safety. The Company cannot ensure the security of Personal Data you transmit to us through the internet.
11. Hyperlinks to websites owned by third parties
The website may provide links to third-party websites and applications. These websites and apps are not under the Company's control. We are not responsible for the collection or processing of Personal Data by those websites or apps. This Policy does not apply to activities carried out on such sites or apps.
When you visit any third-party website or app, we recommend that you read their privacy policy before deciding to access or use their services, or before providing any Personal Data to them.
12. Amendments to this Policy
This Policy may change at any time. If we update this Policy, we will notify you by posting the revised Policy on our website. In addition, for significant changes, we will attempt to notify you using methods we consider appropriate and will publish an announcement on our website. Unless expressly stated otherwise, amendments take effect upon publication of the revised Policy.
Your rights in relation to your personal information
You have the right to ask us to verify the accuracy of the Personal Data collected about you, to correct any errors, and to delete any Personal Data not required by Us. You may also restrict certain types of processing of your personal information. If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide to us in relation to your Personal Data. You may exercise your rights by emailing the address provided below. Access rights
The Company can verify the accuracy of the Personal Data being processed about you. Where applicable, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you request it.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If fulfilling your request would adversely affect the rights and freedoms of another person, the Company may refuse the request or limit its scope. Right to rectification
The Company will rectify inaccurate Personal Data. You have the right to request that incomplete Personal Data about you be completed, taking into account the purposes of the processing. Right to erasure
The following reasons apply: (a) Personal Data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, based on reasons relating to your particular situation, to processing of your Personal Data based on legitimate interests pursued by Us or a third party; (e) Personal Data have been processed unlawfully; or (f) Personal Data must be erased to comply with a legal obligation of the Company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law, or (b) for the establishment, exercise, or defence of legal claims.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict its processing. If processing is restricted, Personal Data may only be retained or processed with your consent, for the establishment, exercise or defence of legal claims, to protect the rights of another natural person, or for reasons of important public interest in the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured, commonly used and machine‑readable format.
You may also request that your Personal Data be transmitted directly by the Company to another controller, where technically feasible. Your right to erasure is not affected by exercising your right to data portability. Data portability must not adversely affect the rights or freedoms of others.
Right to challenge
You may object at any time to the processing of your Personal Data that is based on the Company’s or a third party’s legitimate interests, including any profiling based on those interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise or defence of legal claims.
Direct marketing: You have the right to object at any time to the processing of your Personal Data for direct marketing purposes.
Right to withdraw consent
You may withdraw your consent for Us to process your Personal Data at any time. This does not affect the lawfulness of processing based on your consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect individuals’ fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights regarding your Personal Data, as described in section 13. We will respond to requests made under section 13 of this agreement within one month of receipt. This period may be extended by up to two further months, if necessary, depending on the complexity and number of requests. We will inform you within one month of receiving your request if an extension is required and explain the reasons.
Unless otherwise provided in section 13, information provided in response to your rights under section 13 will be free of charge. If a request is manifestly unfounded or excessive, particularly due to its repetitive nature, we may charge a reasonable fee to cover administrative costs or refuse to act on the request.
If we have doubts about the identity of the person making the request, the Company may ask for additional information.
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